Programmed wins Excellence in Facility Management from FMA

Congratulations to our contract team at Melbourne Airport for winning the 2019 Facility Management Association of Australia (FMA) award Excellence in Facilities Management for establishing a traveller-first maintenance culture.

Since coming on board as the new facility maintenance partner for Melbourne Airport in July 2018, Programmed and Australia Pacific Airports Melbourne (APAM) adopted a truly collaborative model that has seen outstanding results.

Melbourne Airport attracts more than 100,000 passengers a day and at any one time has 14,000+ people, including retailers, working and based on-site. From an FM perspective, this contract is centred completely on the traveller experience.

APAM and Programmed maintenance have created a program designed to minimise any disruption to travellers through strategic scheduling of works.

As a new provider facing a three-month mobilisation and complex transition, Programmed was able to establish a strong team culture of accountability and shared values in order to succeed.


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About Programmed


Programmed is a leading provider of operations and maintenance services across Australia and New Zealand. Our business model is built around our ability to recruit, deploy, manage and maintain a large, directly employed workforce of professional, skilled and semi-skilled staff with a wide range of capabilities. We are proud to efficiently serve more than 10,000 customers every day.

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